Privacy Policy

Effective Date: 04.01.26

Blackroom Sole Trader. Tate Lee respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and manage personal data when you visit our website [yourwebsite.com] (“Site”) or interact with our services.

1. Information We Collect

We may collect personal information when you interact with our Site or services, including:

Personal details: name, email address, phone number, address

2. How We Use Your Information

We may use your information for the following purposes:

To provide and manage our services, including solar assessments, quotes, and recommendations
To communicate with you about your inquiries, requests, or appointments
To improve our website, services, and marketing
To comply with legal obligations or prevent fraud
To provide personalised content, offers, or advertising

3. Sharing Your Information

We may share your personal information with third parties in a transparent and lawful manner:

Trusted solar partners and service providers:
- To provide quotes, assessments, and other related services
- These partners may contact you directly about services
- In some cases, we may receive a referral fee or other compensation for connecting you with these providers
Marketing platforms: Google Ads, Facebook Ads, or email providers (with anonymised or consented data where applicable)
Legal authorities: if required by law or to protect our rights

Form Disclaimer: On our submission forms, we include a statement such as:
“By submitting this form, you agree to be contacted by us and our trusted solar partners.”

This ensures you are aware that your information may be used to provide services and offers relevant to you.

4. Your Rights

Under the Privacy Act 1988, you have the right to:

Access the personal information we hold about you
Request corrections or updates
Opt out of marketing communications
Request deletion of your personal information (subject to legal obligations)

To exercise these rights, contact us at:
Email: tate@blackroom.com

5. Data Security

We take reasonable steps to protect your information from unauthorised access, disclosure, or misuse, including encryption and secure storage. However, no system is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website may use cookies and similar technologies to:

Improve site functionality and user experience
Analyze website traffic (via Google Analytics or similar tools)
Deliver targeted advertising

You can manage or disable cookies through your browser settings, but some features may not function properly.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.

8. Children’s Privacy

Our Site is not intended for children under 16 years. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will indicate the latest version. We encourage you to review this page periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: echelonhqai@gmail.com